Privacy Policy

Version: v1 | Effective: 2026-03-01

Privacy Policy

ATX Solutions processes personal information to provide accounting, billing, support, and platform security services. We collect account profile details, business records entered by authorized users, billing details, and technical telemetry required for platform operations.

Personal information is used for account management, legal compliance, fraud prevention, service notifications, and support fulfillment. We do not sell personal information. Data may be shared with contracted operators such as hosting providers, payment processors, and email delivery providers under confidentiality and security obligations.

We apply access controls, encryption in transit, and auditable operational safeguards. Retention periods follow statutory requirements and legitimate business needs. Data subjects may request access, correction, deletion where legally permitted, objection, and portability in accordance with applicable law.

Cross border transfers are controlled and recorded according to tenant governance settings and legal transfer conditions. Updates to this policy are versioned and published with an effective date. Continued platform use is subject to the latest published policy version.

Contact: support@atxsolutions.co.za

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Billing and payment information
  • Business information (company name, address)
Information from Third-Party Services

If you choose to sign in using Google, we receive your name, email address, and profile picture from Google. We use this information solely for authentication and account creation purposes.

Automatically Collected Information

We automatically collect certain information when you visit our platform:

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (payment processing, email delivery)
  • Business Partners: With your consent, we may share information with business partners
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at support@atxsolutions.co.za.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties.

Google Sign-In

We offer Google Sign-In as an authentication option. When you use this feature, Google shares your basic profile information with us in accordance with Google's Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ATX Solutions
Email: support@atxsolutions.co.za
Website: https://atxsolutions.co.za

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